Call Us: 03-2183854

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Refund Policy

Returns, Damaged Faulty or Incorrect Items

If for some reason your item has arrived damaged, faulty, incorrect or missing please contact us within 7 days by emailing us with a photo. 
We will do our very best to send a replacement or a claim with the courier.
If the product is damaged please don't throw this away as we may require the product to be returned. 
 
We will accept returns for faulty or defective items within 7 days, as long as the fault or defect is reported as soon as it occurs.
You cannot claim if:
  • You used the product in a way that a reasonable consumer would not
  • You broke or lost the product 
  • You modified the product, and this is what caused the issue
  • You changed your mind

Return Address:

Les Sheikh Hair Design
24 Kelvin Street, City Center 
Invercargill
9810
 If you have any questions, please don't hesitate to email us.